Jamaica - Coffee Restaurant

(FOR OUTSIDE INDIA CUSTOMERS)

Last Updated : June 03,2024

We, Haigreve Digital Pvt.Ltd. ("We", "Us", "Our", “Company”), is in the business of providing a cloud-based point of sales software application under the brand name “Haigreve Digital Pvt.Ltd.” for restaurants together with optionally integrated services such as mobile or card payments, inventory management, deals and discounts, ordering and delivery apps, table booking apps, suppliers’ marketplace, analytics apps, etc. using a programmable API architecture. The Company through such point of sale software application and websites (together referred to as “Haigreve Digital Pvt.Ltd. Platforms”) also provides end to end integration of services for restaurant management to various restaurants and food outlets. The Company has created and owns the Haigreve Digital Pvt.Ltd. Platforms and licensed the use of the same by way of various subscription model for a Subscription Fee.

The subscription to the Haigreve POS Platform and other value added services(“Haigreve Digital Pvt.Ltd. Subscription”) offered by us is subject to our Terms of Services that isagreed by you (or anyone who accesses and uses the Haigreve Digital Pvt.Ltd. Platforms shall be referred to as “You”, “Your” or “User” as the context may require) at the time ofsubscription. You may select a Haigreve Digital Pvt.Ltd. subscription plan of your choice and make payment as per the required payment method(s) available for different Haigreve Digital Pvt.Ltd. subscription plans.

The subscription to the Haigreve POS Platform and other value added services(“Haigreve Digital Pvt.Ltd. Subscription”) offered by us is subject to our Terms of Services that isagreed by you (or anyone who accesses and uses the Haigreve Digital Pvt.Ltd. Platforms shall be referred to as “You”, “Your” or “User” as the context may require) at the time ofsubscription. You may select a Haigreve Digital Pvt.Ltd. subscription plan of your choice and make payment as per the required payment method(s) available for different Haigreve Digital Pvt.Ltd. subscription plans.

You are required to pay subscription fee as per the Haigreve Digital Pvt.Ltd. Subscription plan subscribed by you (“Subscription Fee”). The Subscription Fee for Haigreve Digital Pvt.Ltd. Subscription as stated in various subscription plans is non-refundable except as expressly set forth in these cancellation and refund terms (hereinafter referred to as “Cancellation & Refund Policy”). Taxes may apply on the subscription fee. Your paid Haigreve Digital Pvt.Ltd. Subscription will be activated only upon successful payment of the Subscription Fee made through the Haigreve Digital Pvt.Ltd. Platforms as per the applicable subscription plan chosen by you.

You may cancel your paid Haigreve Digital Pvt.Ltd. Subscription any time by visiting Your Account and adjusting your subscription settings on any of the Haigreve Digital Pvt.Ltd. Platforms. If you cancel the Haigreve Digital Pvt.Ltd. Subscription within 15 business days of signing up for such paid Haigreve Digital Pvt.Ltd. Subscription, we will issue a credit note to you and refund your full Subscription Fee, provided that we may charge you (or withhold from your refund) the value of Haigreve Digital Pvt.Ltd. benefits used by you and your account during this 15 business day period by issuing a partial credit note to you. If you cancel the annual Haigreve Digital Pvt.Ltd. Subscription at any other time, we will raise a credit note and refund your Subscription Fee only to the extent of your usage of the subscription plan of our Haigreve Digital Pvt.Ltd. Platform since the payment of the Subscription Fee.

If you cancel the monthly Haigreve Digital Pvt.Ltd. Subscription, the subscription fee will be refunded only if you have not made any usage or taken advantage any of the Haigreve Digital Pvt.Ltd. benefits since payment of your Subscription Fee.

We may in our discretion change the Terms of Service as well as this Cancellation & Refund Policy, or any aspect of Haigreve Digital Pvt.Ltd. Subscription, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED SUBSCRIPTION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTION.

We may terminate your Haigreve Digital Pvt.Ltd. Subscription at our discretion without notice. If we do so, we will issue a credit note to you and give a prorated refund based on the remaining term of your then subscription term, whether annual or monthly. However, we will not give any refund for termination related to conduct that we determine, in our discretion, violates the Terms of Service or any applicable law, involves fraud or misuse of the Haigreve Digital Pvt.Ltd. Subscription, or is harmful to our interests or another user. Our failure to insist upon or enforce your strict compliance with the Terms of Services or this Cancellation & Refund Policy will not constitute a waiver of any of our rights.

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN CONDITIONS OF USE AND SALE , IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO Haigreve Digital Pvt.Ltd. PLATFORMS. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST SUBSCRIPTION FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR Haigreve Digital Pvt.Ltd. SUBSCRIPTION.

cancellation and refund policy